Legal
Privacy Policy
How SomasRO collects, uses, and protects your personal information — in compliance with applicable data protection laws including PDPL (Saudi Arabia).
1. Who We Are
SomasRO is an RFID technology solutions provider operating in Saudi Arabia and Egypt. We supply, design, deploy, and support RFID-based enterprise solutions for organisations across the MENA region. Our registered offices are located in Riyadh, Saudi Arabia and Cairo, Egypt. For data protection enquiries, contact us at: privacy@somasro.com
2. Information We Collect
We collect personal information when you: • Submit a contact or enquiry form on our website • Register for an event, webinar, or demo • Download a resource such as a whitepaper or case study • Request an ROI calculation or consultation • Subscribe to our newsletter or marketing communications The information we collect typically includes: name, job title, company name, business email address, phone number, and the content of your enquiry. We do not collect sensitive personal data unless specifically required for a service you have requested, and with your explicit consent.
3. How We Use Your Information
We use your information to: • Respond to your enquiries and provide the services you requested • Send you relevant information about our products, services, and events (with your consent) • Improve our website and marketing materials based on usage analytics • Comply with legal and regulatory obligations We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases: • Legitimate interest: responding to business enquiries and managing our client relationships • Consent: sending marketing communications, where you have opted in • Contract: processing data necessary to deliver services you have engaged us for • Legal obligation: complying with applicable laws and regulations
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, and in accordance with applicable laws. • Enquiry data is retained for 3 years from the date of last contact • Client data is retained for the duration of the contract plus 7 years • Marketing consent records are retained for the duration of consent plus 2 years You may request deletion of your data at any time by contacting privacy@somasro.com.
6. Your Rights
Depending on applicable law (including PDPL in Saudi Arabia and PDPA in Egypt), you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data • Withdraw consent for marketing communications • Object to certain types of processing • Request restriction of processing To exercise any of these rights, contact us at privacy@somasro.com. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. Our team is trained in data protection requirements and our processes are reviewed regularly.
8. Cookies
Our website uses cookies to improve your experience and to analyse site usage. We use: • Essential cookies: required for the website to function properly • Analytics cookies: to understand how visitors use our site (e.g., Google Analytics) • Marketing cookies: only with your explicit consent You can manage cookie preferences through your browser settings or our cookie consent tool.
9. Third-Party Services
We use selected third-party services to operate our website and business, including: • Analytics: Google Analytics (usage analytics) • CRM: internal CRM for client relationship management • Email: business email providers These providers are contractually required to protect your data and only process it on our instructions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email where appropriate. The date of the most recent version is shown below. Last updated: August 2026
11. Contact Us
For any questions about this Privacy Policy, to exercise your data rights, or to report a data protection concern, please contact: Privacy Team, SomasRO Email: privacy@somasro.com Address: Riyadh, Saudi Arabia