Services
End-to-End RFID Services
From initial consultation to deployment, training, and ongoing support — SomasRO is your complete RFID partner. Local teams. Proven delivery. Measurable ROI.
What We Do
Full-Lifecycle RFID Services
Every SomasRO engagement is managed by a dedicated project team from kick-off to go-live and beyond. We don't hand off to third parties — we own the outcome.
RFID Consulting
Solution design, ROI modelling, and technology selection by certified RFID engineers with deep industry expertise.
- Requirements analysis
- Technology selection
- ROI modelling
- Architecture design
Implementation & Deployment
End-to-end hardware installation, software deployment, system integration, and go-live support for RFID projects of any scale.
- Site survey & planning
- Hardware installation
- Software configuration
- Integration & testing
Training & Enablement
Operator and administrator training programmes ensuring your team can maintain and optimise your RFID system independently.
- Operator training
- Administrator training
- Arabic language options
- Train-the-trainer programmes
Managed Support & Maintenance
Proactive monitoring, SLA-backed helpdesk support, and preventive maintenance to keep your system performing at peak.
- 24/7 remote monitoring
- SLA-backed helpdesk
- Preventive maintenance
- System health reporting
Our Process
How We Deliver Every Project
Discovery
Site assessment, requirements gathering, and stakeholder alignment.
Design
Solution architecture, hardware selection, and ROI modelling.
Pilot
Proof-of-concept deployment in a defined scope to validate the design.
Deploy
Full deployment with project management and quality assurance.
Support
Training, go-live support, and ongoing managed services.
Why SomasRO
What Sets Our Services Apart
Local Engineering Team
Saudi Arabia and Egypt-based engineers. No remote-only vendors — we show up.
Proven Delivery Track Record
Hundreds of deployments across the MENA region. Our average project exceeds SLA commitments.
Vendor-Agnostic Hardware
We recommend the right hardware for your project, not just the brands we're incentivised to sell.
ROI-Guaranteed Approach
We model ROI before deployment and measure it after. We stand behind our projections.
Service Levels
Support Tiers
| Feature | Standard | Professional | Enterprise |
|---|---|---|---|
| Response Time | Next business day | 4 hours | 1 hour |
| Support Hours | Sun–Thu 9–5 | 24/5 | 24/7/365 |
| Dedicated Engineer | — | ✓ | ✓ |
| Remote Monitoring | — | ✓ | ✓ |
| Preventive Maintenance | Annual | Semi-annual | Quarterly |
| System Health Reports | — | Monthly | Weekly |
| On-Site Response | 3 days | Next day | Same day |
Ready to Start Your RFID Project?
Talk to our team about your requirements. We'll scope your project, model your ROI, and propose a service package that fits your timeline and budget.